Overwatch AI Corporation
Newark, DE, USA
Contact email: hello@overwatch-ai.com
Website: overwatch-ai.com
Last updated: May 8, 2026
Table of Contents
Part 1 — Terms of Use
Part 2 — Privacy Policy
Information for Wingman Customers and Their Users
TERMS OF USE
1. Introduction
This document governs the use of overwatch-ai.com (the "Website") and any related agreement or legal relationship with Overwatch AI Corporation ("we," "us," "our") in a legally binding way. Please read this document carefully.
The Website is provided by:
Overwatch AI Corporation
Newark, DE, USA
Contact email: hello@overwatch-ai.com
2. Acceptance of Terms
By accessing or using our Website, you confirm the following:
You are at least 16 years of age;
You are not located in a country under a U.S. government embargo or designated as a "terrorist-supporting" country;
You are not on any U.S. government list of prohibited or restricted parties.
Certain provisions may only apply to specific categories of users (e.g., consumers vs. business users). Such limitations are explicitly mentioned within each affected clause.
3. Account Registration
To access certain features of the Website, you may need to register an account by providing complete and truthful information. Some features may be available without an account.
You are responsible for keeping your login credentials confidential and must use passwords that meet high security standards.
By registering, you agree to take full responsibility for all activities under your account. You must immediately notify us at hello@overwatch-ai.com if you believe your account or credentials have been compromised.
Conditions for registration:
Accounts may not be registered by bots or automated methods;
You must register only one account, unless otherwise specified;
Your account must not be shared with other persons unless otherwise specified.
Account termination:
You may close your account at any time by contacting us at hello@overwatch-ai.com.
Account suspension and deletion:
We reserve the right to suspend or delete your account at any time without notice if we find it inappropriate, offensive, or in violation of these Terms. Suspension or deletion does not entitle you to compensation, damages, or reimbursement.
4. Content and Intellectual Property
All content on the Website is owned or provided by us or our licensors. We hold and reserve all intellectual property rights for such content.
You may not copy, download, share, modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer, assign to third parties, or create derivative works from the content on our Website, except as necessary for proper use of the Website or as explicitly permitted.
All trademarks, trade names, service marks, logos, and other marks associated with the Website are the exclusive property of Overwatch AI Corporation or our licensors, protected by applicable laws and international treaties.
5. Acceptable Use
The Website may only be used within the scope of what is provided for under these Terms and applicable law. You are solely responsible for ensuring your use does not violate any laws, regulations, or third-party rights.
We reserve the right to deny access to the Website, terminate contracts, and report misconduct to appropriate authorities if you are involved in or suspected of:
Violating laws, regulations, or these Terms;
Infringing on third-party rights;
Significantly impairing our legitimate interests;
Offending us or any third party.
Service reselling:
You may not reproduce, duplicate, copy, sell, or exploit any part of the Website or its content without our express written permission.
6. Access to External Resources
Through our Website, you may access external resources provided by third parties. We have no control over these resources and are not responsible for their content or availability. Use of third-party resources is governed by those parties' terms and conditions.
7. Disclaimer of Warranties
The Website is provided on an "as is" and "as available" basis. Your use of the Website is at your own risk. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Website will always meet your requirements, be available without interruption, or be free of errors or harmful elements. Any advice or information received through the Website does not create warranties beyond what is explicitly stated here.
We do not endorse or guarantee any products, services, or content advertised through the Website or linked from it.
These disclaimers are enforced only to the extent permitted by applicable law. Federal, state, or other jurisdictional laws may provide protections that supersede these disclaimers.
8. Limitation of Liability
To the maximum extent permitted by applicable law, we, along with our subsidiaries, affiliates, officers, directors, agents, partners, suppliers, and employees, shall not be liable for:
Any indirect, punitive, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, use, data, or other intangible losses;
Any damage, loss, or injury resulting from unauthorized access to your account;
Errors, mistakes, or inaccuracies in content;
Personal injury or property damage resulting from your use of the Website;
Interruption or cessation of transmission to or from the Website;
Bugs, viruses, or similar harmful elements transmitted through the Website;
Defamatory, offensive, or illegal conduct of any user or third party.
This limitation of liability applies to the fullest extent permitted by law, regardless of the basis of liability (contract, tort, negligence, strict liability, or otherwise).
EU users: This exclusion does not apply to damages affecting life, health, or physical integrity, damages arising from breach of material contractual obligations, or damages resulting from intentional or gross negligence.
9. Indemnification
You agree to defend, indemnify, and hold harmless Overwatch AI Corporation, our subsidiaries, affiliates, officers, directors, agents, partners, suppliers, and employees from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:
Your use of the Website;
Your violation of these Terms;
Your violation of third-party rights;
Your violation of any applicable laws or regulations;
Any content submitted from your account;
Your intentional misconduct.
10. Service Interruption
We reserve the right to interrupt the Website for maintenance, updates, or other changes, with appropriate notification where feasible.
We may suspend or discontinue the Website within legal limits. The Website may also be unavailable due to events beyond our reasonable control, such as infrastructure failures.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be communicated to you and will only affect the relationship from the date communicated onwards.
Your continued use of the Website signifies acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Website.
If legally required, we will notify you in advance of when modified terms take effect.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of laws principles.
Jurisdiction over any controversy related to these Terms lies with the courts located in Delaware, United States.
Exception for EU consumers: If you qualify as a European consumer, the above does not apply to the extent that the law of the country in which you reside provides for higher applicable consumer protection standards, in which case such higher standards shall prevail.
US users: Both parties agree to waive any right to trial by jury. Any claims under these Terms shall proceed individually; both parties agree not to join in a class action or other collective proceeding.
Surviving provisions: Upon termination of this agreement, provisions intended to survive (including license grants, indemnification obligations, disclaimers of warranties, and limitation of liability) will continue in effect.
13. Dispute Resolution
European consumers: The European Commission has established an online platform for alternative dispute resolution, providing an out-of-court solution for disputes arising from online contracts. European consumers, as well as consumers based in Norway, Iceland, or Liechtenstein, may use this platform. Access it at: https://ec.europa.eu/consumers/odr.
14. General Provisions
No waiver: Our failure to assert any right or provision under these Terms does not constitute a waiver of that right or provision.
Assignment: We reserve the right to transfer, assign, or subcontract rights or obligations under these Terms, considering your legitimate interests. You may not assign or transfer your rights without our written permission.
Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force. For US users, any invalid provision will be interpreted to the extent reasonably required to render it valid and consistent with its original intent. For EU users, both parties will make good-faith efforts to agree on valid and enforceable replacement provisions.
Entire agreement: This document constitutes the entire agreement between you and Overwatch AI Corporation regarding use of the Website and supersedes all prior communications on this subject matter, to the fullest extent permitted by law.
Contact: All communications regarding the use of the Website must be sent to hello@overwatch-ai.com.
PRIVACY POLICY
15. Privacy Policy Overview
Overwatch AI is a business-to-business company. We provide the Wingman platform to airlines and aviation organizations. This Privacy Policy covers personal data we handle as a controller — primarily visitors to overwatch-ai.com and people who contact us directly.
If you are a crew member, OCC operator, or other employee using Wingman through your airline, your airline is the controller of your data and Overwatch AI acts as a processor on its behalf. For information about how your personal data is used inside Wingman, please refer to your airline's privacy notice or contact your airline's data protection team. Our role and obligations toward your airline are governed by our Data Processing Agreement, which has been made available to all customers.
This Privacy Policy explains what data we collect when you visit overwatch-ai.com, why we collect it, and what your rights are in relation to it.
Data we collect automatically:
Usage Data
Trackers (Cookies)
Number of Users
Session statistics
IP address
Device information
Browser information
Page views
Clicks
Browsing history
Trusted third parties that help us process data:
Google LLC
PostHog, Inc.
BunnyWay d.o.o.
How we use the data:
Traffic optimization and distribution
Analytics
16. Owner and Data Controller
Overwatch AI Corporation
Newark, DE, USA
Contact email: hello@overwatch-ai.com
17. Types of Data Collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are:
Usage Data
Trackers
Number of Users
Session statistics
IP address
Device information
Browser information
Page views
Clicks
Browsing history
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory, and failure to provide it may make it impossible for us to provide our services.
Any use of Cookies or other tracking tools by this Website or by third-party services used by this Website serves the purpose of providing the service required by the User, in addition to any other purposes described in this document.
Users are responsible for any third-party Personal Data obtained, published, or shared through this Website.
18. Mode and Place of Processing
Methods of processing:
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Data. Processing is carried out using computers and IT-enabled tools, following organizational procedures related to the purposes indicated.
In addition to the Owner, Data may be accessible to persons involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as technical service providers, hosting providers, IT companies, communications agencies) appointed as Data Processors. An updated list of these parties may be requested from us at any time.
Place of processing:
Data is processed at our operating offices and in any other places where the parties involved in processing are located. Depending on your location, data transfers may involve transferring your Data to a country other than your own.
Retention time:
Unless specified otherwise, Personal Data shall be processed and stored for as long as required by the purpose for which it was collected and may be retained longer due to applicable legal obligations or based on User consent.
19. Purposes of Processing
Data concerning the User is collected to allow us to provide our services, comply with legal obligations, respond to enforcement requests, protect our rights and interests, detect malicious or fraudulent activity, as well as for:
Traffic optimization and distribution
Analytics
20. Detailed Information on Processing
Analytics
Google Analytics 4
Google Analytics 4 is a web analysis service provided by Google LLC ("Google"). Google utilizes the Data collected to track and examine the use of this Website, prepare reports on its activities, and share them with other Google services. Google processes the data only as a service provider/processor under contract with us, with ads-personalization signals disabled. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server.
Personal Data processed:
Number of Users
Session statistics
Trackers
Usage Data
Service provided by: Google LLC (United States)
Category of Personal Information collected (CCPA): Internet or other electronic network activity information
PostHog Product Analytics
PostHog product analytics is an analytics service provided by PostHog, Inc. that provides insight into the use of this Website by Users.
Personal Data processed:
Browser information
Browsing history
Clicks
Device information
IP address
Page views
Trackers
Service provided by: PostHog, Inc. (United States)
Category of Personal Information collected (CCPA): Internet or other electronic network activity information
Traffic Optimization and Distribution
Bunny CDN
Bunny CDN is a traffic optimization and distribution service provided by BunnyWay d.o.o.
Personal Data processed:
Usage Data
Service provided by: BunnyWay d.o.o. (Slovenia)
Category of Personal Information collected (CCPA): Internet or other electronic network activity information
21. Cookie Policy
This Website uses Trackers (including Cookies). For detailed information, Users may consult the Cookie Policy available on the Website.
22. Information for Users in the European Union
Legal Basis of Processing
We may process Personal Data relating to Users if one of the following applies:
Users have given consent for one or more specific purposes;
Processing is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
Processing is necessary for compliance with a legal obligation;
Processing is related to a task carried out in the public interest or in the exercise of official authority;
Processing is necessary for the purposes of legitimate interests pursued by us or a third party.
We will gladly help clarify the specific legal basis that applies to any particular processing activity.
Retention Time
Personal Data collected for purposes related to the performance of a contract shall be retained until such contract has been fully performed.
Personal Data collected for our legitimate interests shall be retained as long as needed to fulfill such purposes.
We may retain Personal Data longer if the User has given consent or if required by a legal obligation.
Once the retention period expires, Personal Data shall be deleted.
Rights Under the GDPR
Users may exercise the following rights, to the extent permitted by law:
Withdraw consent at any time where consent was previously given;
Object to processing if carried out on a legal basis other than consent;
Access their Data and obtain disclosure regarding certain aspects of the processing;
Verify and seek rectification of inaccurate Data;
Restrict processing of their Data;
Have Personal Data deleted or otherwise removed;
Receive their Data in a structured, commonly used, and machine-readable format (data portability);
Lodge a complaint before their competent data protection authority.
Right to Object
Where Personal Data is processed for a public interest, official authority, or legitimate interests, Users may object by providing grounds related to their particular situation. Users may object to direct marketing processing at any time, free of charge and without providing justification.
How to Exercise These Rights
Requests to exercise User rights can be directed to hello@overwatch-ai.com. Requests are free of charge and will be answered within one month.
23. Information for Users in the United States
This section applies to Users who are residents of the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and Montana. For such Users, this information supersedes any possibly divergent provisions elsewhere in this Privacy Policy.
Notice at Collection
Category: Internet or other electronic network activity information
Personal Information collected or disclosed:
Usage Data
Trackers
Number of Users
Session statistics
IP address
Device information
Browser information
Page views
Clicks
Browsing history
Purposes: Traffic optimization and distribution; Analytics
Retention period: For the time necessary to fulfill the purpose
Sold or Shared: No
Targeted Advertising: No
Third parties: BunnyWay d.o.o., Google LLC, PostHog, Inc.
Sources of Personal Information
We collect the above categories of Personal Information directly or indirectly from you when you use this Website. You provide Personal Information indirectly when you navigate the Website, as data is automatically observed and collected. We may also collect Personal Information from third parties that work with us in connection with the Website.
We will not process your Information for unexpected purposes or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.
24. Your Privacy Rights
Rights Common to All US State Residents
To the extent permitted by applicable law, you have:
The right to know and access — confirm whether we process your Personal Information and access such information;
The right to correct inaccurate Personal Information;
The right to delete your Personal Information;
The right to data portability — obtain your Personal Information in a portable, usable format;
The right to opt out of the Sale of your Personal Information;
The right to non-discrimination for exercising your privacy rights.
Additional Rights for California Residents
The right to opt out of Sharing of Personal Information for cross-context behavioral advertising;
The right to limit use or disclosure of Sensitive Personal Information.
Additional Rights for Residents of Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and Montana
The right to opt out of processing for Targeted Advertising or profiling;
The right to give, deny, or withdraw consent for processing of Sensitive Personal Information.
In Minnesota and Maryland, Users also have the right to obtain a list of specific third parties to which Personal Data has been disclosed, as well as specific rights related to profiling.
Additional Rights for Utah and Iowa Residents
The right to opt out of processing for Targeted Advertising;
The right to opt out of processing of Sensitive Personal Information.
How to Exercise Your Rights
Submit requests to hello@overwatch-ai.com. We must verify your identity before responding. You are not required to create an account to submit a request. We will respond without undue delay and within the timeframe required by applicable law.
You may also use the privacy choices link provided on the Website or a user-enabled global privacy control such as the Global Privacy Control (GPC) to opt out of Sale, Sharing, or Targeted Advertising.
25. Additional Information
Legal action: Personal Data may be used for legal purposes by us in Court or in the stages leading to possible legal action arising from improper use of this Website. The User declares to be aware that we may be required to reveal Personal Data upon request of public authorities.
System logs and maintenance: For operation and maintenance purposes, this Website and third-party services may collect system logs or use other Personal Data (such as IP address) for this purpose.
Changes to this Privacy Policy: We reserve the right to make changes to this Privacy Policy at any time by notifying Users on this page. It is strongly recommended to check this page often. Should changes affect processing activities based on consent, we shall collect new consent where required.
Information not contained in this policy: More details concerning the collection or processing of Personal Data may be requested at any time by contacting hello@overwatch-ai.com.
26. Information for Wingman Customers and Their Users
When Wingman is delivered to an airline customer, Overwatch AI acts as a processor on the airline's behalf. We process personal data only on the customer's documented instructions, under our Data Processing Agreement.
For Wingman:
The data we process about authorized users (airline personnel permitted by the customer to use Wingman, such as crew, OCC, ground staff, dispatchers, maintenance, training, and customer administrators) is limited to what is needed to deliver the service: identification and contact data, account and authentication data, usage and interaction data (including queries submitted to Wingman and the responses generated), and technical and log data. Wingman does not collect precise device location data. Inside the product, user activity is processed under pseudonymous identifiers wherever possible.
We use this data to deliver and support the Service, including
authentication, access management, technical support, service
monitoring, and security logging.Wingman uses third-party LLM providers. Our agreements with each
include zero-data-retention terms and, where applicable, a Data
Processing Agreement with appropriate transfer safeguards.
Providers do not retain customer prompts or responses beyond the
time needed to return an answer and do not use customer data to
train their models. Operational logs we keep for security and
regulatory compliance contain only pseudonymous identifiers.We do not sell personal data and we do not share it for cross-context behavioral advertising.
Personal data is retained for the term of the customer contract
and deleted or returned at the end of that term on the customer's
instruction. Backups are overwritten on a defined cycle.We use a limited set of vetted subprocessors (cloud hosting,
email, analytics, support tooling). On mobile, Wingman
additionally uses Google Firebase Analytics and Firebase
Crashlytics for usage analytics and crash reporting, alongside
PostHog. Our current subprocessor list is available to customers
on request and through our Trust Center.Data processed by Wingman is hosted by default on servers located in the
European Union.Where personal data is transferred outside the EEA or UK, we rely on appropriate safeguards including the EU Standard Contractual Clauses (SCCs).
Personal data is protected with controls proportionate to the risk, including encryption in transit and at rest, role-based access, logging and monitoring, secure software development practices, and third-party security review of subprocessors before onboarding.
Wingman accounts are provisioned and managed by the airline customer, which is the controller. To create, modify, or delete an account, including deletion of associated personal data, end users should contact their airline administrator. Uninstalling the mobile app does not by itself delete account data held on our servers; deletion must be requested through the airline. Other data subject requests (access, correction, portability, objection) from end users are also normally directed to the airline. Where an
end user contacts us directly, we will acknowledge within 10 business days and respond within 30 days, extendable once by 30 days for complex requests. EU/EEA, UK, and Swiss end users may also lodge a complaint with their national data protection authority.If we become aware of a personal data breach affecting a customer, we notify the customer without undue delay and, where possible, no later than 24 hours after detection.
A copy of our Data Processing Agreement, subprocessor list, and a security overview is available to customers and prospective customers via our Trust Center.
27. Definitions
Personal Data (or Data) / Personal Information (or Information): Any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.
Sensitive Personal Information: Any Personal Information that is not publicly available and reveals information considered sensitive according to applicable privacy law.
Usage Data: Information collected automatically through this Website, which can include IP addresses, URI addresses, time of request, method used to submit the request, file size received, server response code, country of origin, browser and operating system features, time details per visit, and other parameters about the device or IT environment.
User: The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject: The natural person to whom the Personal Data refers.
Data Processor (or Processor): The natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller.
Data Controller (or Owner): The natural or legal person, public authority, agency, or other body which determines the purposes and means of the processing of Personal Data. Unless otherwise specified, the Data Controller is the Owner of this Website.
This Application / This Website: The means by which the Personal Data of the User is collected and processed — specifically, overwatch-ai.com.
Service: The service provided by this Website as described in the applicable terms and on the Website.
Sale: Any exchange of Personal Information by the Owner to a third party for monetary or other valuable consideration, as defined by applicable US state privacy law. Exchange of Personal Information with a service provider pursuant to a written contract that meets applicable legal requirements does not constitute a Sale.
Sharing: Any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, as defined by California privacy laws.
Targeted Advertising: Displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer's activities over time and across nonaffiliated websites or online applications, as defined by applicable US state privacy law.
European Union (or EU): All current member states of the European Union and the European Economic Area.
Cookie: Small sets of data stored in the User's browser.
Tracker: Any technology (e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, fingerprinting) that enables the tracking of Users by accessing or storing information on the User's device.
© 2026 Overwatch AI Corporation. All rights reserved.
